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Frequently Asked Questions

Question
Answer
Do you accept insurance?
While Grace Concierge’s services are not covered by insurance because they are out-of-network, you may still be eligible to submit for out-of-network reimbursement. We also provide superbills, accept HSA/FSA for eligible services, and offer low monthly payments. 
How do I know what supplements to take for nutritional and hormonal health?
Nurse Cris's clients receive personalized guidance on what’s truly helpful for meeting their health goals, along with discounts and access to HealthGrade products and supplements.
Can I use my own lab results or do I need to redo testing?
If your labs are recent and meet our clinical standards, we may be able to use them. Nurse Cris will review and advise during your initial consult.
How long does it take to see results for HRT?
Most clients begin to notice improvements in sleep, energy, mood, and digestion in about 6 weeks, with deeper changes unfolding over several months.
Do you treat both men and women?
Nurse Cris provides hormone replacement therapy, nutritional support, and medically assisted weight loss.
What conditions or symptoms do you most often help with?
We specialize in hormone imbalances, metabolic dysfunction, fatigue, brain fog, perimenopause and menopause, weight gain, and optimization for high performers.
What are signs that my metabolism isn’t functioning properly?
Common signs include fatigue, brain fog, weight gain, trouble sleeping, bloating, and difficulty recovering from workouts. Our labs help uncover the root causes.
Do I need to be in menopause to benefit from hormone testing?
No—many women in their 30s and 40s experience perimenopausal changes. Our approach supports hormone balance at any stage of life.
Does insurance cover lab work and prescriptions?
It depends on the policy; however, most blood work and prescriptions are covered under your in-network benefits.
Can I do this program virtually from anywhere in the U.S.?
Yes, Grace Concierge is fully virtual and available to clients nationwide. All consultations, lab reviews, and coaching are done through secure telehealth.

Still Have Questions? Let's Find Your Best Path Forward.

You deserve more than guesswork. Whether you're navigating hormones, stuck with stubborn weight, or ready to optimize your performance, we’ll help you find the plan that fits your life–and actually gets results.

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